Enrolment

An International Student Application Form and Enrollment Agreement must be completed and
forwarded by email to the College Executive Officer,
Mrs Freda Kelly
fkelly@tawacollege.school.nz
or sent to the College by fax (+64 4 232 5777).  
Click here to download the International Student Application Form.
The International Student Accommodation Agreement section must be completed if the student
will be living in a homestay while enrolled at the school.
If the International student intends to live with a relative the Designated Caregiver Agreement
section should be completed instead of the Homestay Application section.
In order to process a Student Study Visa, the New Zealand Immigration Service will want to see
evidence of enrollment and receipt for payment of the tuition fee. The College will provide a letter
of confirmation once these two requirements are met.
Further information can be obtained from the Dean of International Students, 
Mrs Cecily Harvey, email: charvey@tawacollege.school.nz 
or the Principal:
Mr Murray Lucas, email: mlucas@tawacollege.school.nz

Fees and Refunds

Tuition Fees 2019

One year: NZ$13,500 plus a one‐off Administration Fee of $300.

One term: NZ $3,500 plus a one‐off Administration Fee of $300.

These Tuition fees include school uniform, a basic stationery pack, workbooks, sports fees, a class photo (Term 1) and an ID card.

For a more detailed Schedule of Fees click here.

Homestay Fees 2019

NZ$260 per week, plus a one‐off Homestay placement fee of NZ$300.
Students are placed with a local family. This gives each student the opportunity to live with a New Zealand family, practise English with them and get to know the culture well.

Refund Policy

Refund of Fees

  • The refund policy for International Student Fees is based on Section 4B(7) of the Education Act 1989 and the Education Amendment Act (No. 4) 1991
  • The Principal will act as the agent of the Board of Trustees in establishing the circumstances and the level of the fees to be refunded within the spirit of this policy
  • The Immigration Authorities will be informed of any change of status of the student in relation to Tawa College

Grievance Policy

Grievance policy

Concerns and complaints procedures

(1)
Contact the International Student Dean if it is a homestay issue or if it is a matter relating to your studies. If it is a financial matter, see the Executive Officer.
(2)
If the complaint is not dealt with to your satisfaction bring the issue to the Principal.
(3)
If you are still not satisfied you may ask the Board of Trustees to consider the matter.
(4)

If you believe the school has breached the Code of Practice for Pastoral Care of International Students and you have not been able to settle the matter following the College’s internal procedures, you may bring the matter to iStudent Complaints.


iStudent Complaints is free and independent service established by the Ministry of Education to help  international students resolve financial or contractual complaints with their education providers.

Financial and contractual disputes are complaints that involve the terms of your contract to study or complaints that involve money, such as refund requests.

Most complaints can be resolved directly with education providers, however iStudentComplaints is here to help if you cannot reach an agreement together.

For more information visit www.istudent.org.nz

Tuition Fees

1. If the student needs to withdraw before the start of the course, the Tuition fees paid will be refunded in full, minus the Administration Fee

2. If a student withdraws from College before the completion of the year for which he or she has been enrolled, the student may apple to the Principal in writing clearly stating the circumstances of his or her withdrawal and requesting consideration of a refund.

3. International students who wish to withdraw from Tawa College must also: Provide written approval from their Parents or Agent in lieu of parents signing the leaving form.

  • ‍Complete the College's leaving form
  • ‍Give homestay parents two weeks notice if this involves terminating their homestay arrangements.‍

4. In arriving at the decision of the amount, if any, to be refunded to the student, the Principal will take into account the costs already incurred by the College (including the Government Levy and any agent's fees). The Administration Fee will not be refunded.

5. No refund will be made in the event that a student is excluded from College by the Board of Trustees.

Homestay Fees

1. The Homestay Fees refund must be applied for in writing to the Board of Trustees, giving two weeks’ notice, or paying two weeks’ accommodation fees in lieu of notice.

2. If the student does not take up the homestay because he or she withdraws before the start of the course, or does not receive a Visa, the Homestay Fees already paid will be refunded in full, minus the Homestay Placement Fee.

3. If the student moves out of the homestay before the end of the contracted time, the amount of prepaid Homestay Fees not used will be refunded, minus any debts owing to the Homestay family. The Homestay Placement Fee will not be refunded.

Fees Protection

Tawa College has a Fees Protection Policy to safeguard the fees paid by International Students in the unlikely event that the College may not be able to continue delivering tuition to International Students.