Wednesday 31 January to Thursday 13 April 2018
Monday30 April to Friday 6 July 2018
Monday 23 July to Friday 28 September 2018
Monday 15 October to Tuesday 11 December 2018
Concerns and Complaint Procedures
Step 1: Contact the International Student Dean if it is a homestay issue or if it is a matter relating to your studies. If it is a financial matter, see the Executive Officer
2: If the complaint is not dealt with to your satisfaction bring the issue to the Principal.
3: If you are still not satisfied you may ask the Board of Trustees to consider the matter.
Disputes Resolution Scheme (DRS)
If you believe the school has breached the Code of Practice for Pastoral Care of International Students and you have not been able to settle the matter following the College’s internal procedures, you may bring the matter to the Disputes Resolution Scheme.
You can contact the DRS at:
Duncan Street, Tawa.
PO Box 51-045, Tawa, Wellington 5249
Tel (04) 232 8184 Fax (04) 232 5777
The Education (Pastoral Care for International Students) Code of Practice 2016
Tawa College is a signatory to the Education (Pastoral Care for International Students) Code of Practice 2016.
The full Code can be accessed at the New Zealand Qualifications Authority here